OUR SERVICES

STR Management handled end-to-end.

From property preparation and listing build to ongoing guest management, cleaning, compliance and monthly reporting. One operator, one standard, applied consistently across every property.

OUR CORE SERVICES

Every component needed to launch and manage a premium short-stay property.

Setup & Staging

Furnishing guidance, amenity planning and launch preparation.

Photography

Professional image direction that improves listing conversion.

Listing optimisation

Search-focused titles, descriptions and platform setup.

Dynamic pricing

Rate strategy using demand, events, seasonality and competition.

Guest management

Screening, communication, check-in and review strategy.

Cleaning

Hotel-standard turnovers, linen, amenities and condition checks.

Maintenance

Proactive property care, trades coordination and reporting.

Compliance

STRA registration, platform requirements and council guidance.

20%

Flat management fee across both tiers

12

Operating pillars per property

2-4 wks

Typical launch time

90-day

Satisfaction promise

OUR PROCESS

A seamless journey from preparation to performance.

REVENUE PROJECTION

Free 48-hour projection based on your suburb, comparable Perth listings and current market performance.

Property assessment

Physical inspection with Brenton covering presentation, furnishing, amenities, compliance readiness and best-fit guest market.

Setup plan

Styling, staging, professional photography, listing copy, pricing tools and launch sequence coordinated end-to-end.

Listing build

Airbnb, Stayz, Booking.com and direct-channel listings built and optimised. WA STRA registration completed. Compliance confirmed.

Go Live

Multi-platform launch with dynamic pricing active, guest screening on every booking, first turnover managed.

Manage & Optimise

Ongoing operations with monthly owner reporting, quarterly performance reviews, and continuous optimisation of listing, pricing and presentation.

READY TO SEE THE NUMBERS FOR YOUR PROPERTY?

Every Artelier engagement starts with a free projection.

Tell us about your property and we’ll come back within 48 hours with a realistic revenue projection based on your suburb, comparable listings and current Perth market performance.

Setup & Staging

We turn a residential property into a listing-ready short-stay residence. This starts with an on-site assessment of your existing furnishing, styling and amenities. From there, we build a specification calibrated to your target guest market, coordinate any small works or additions needed, and stage the property so it presents at a standard that supports premium pricing. By the time photography is scheduled, every detail is ready.

What's included:

  • On-site furnishing and styling assessment
  • Amenity specification calibrated to your target guest market
  • Coordination of small works, purchases and replacements
  • Full staging ahead of professional photography

Photography

Professional short-stay photography, art-directed to convert. We coordinate the shoot, brief the photographer against your specific listing positioning and target guest market, and manage image selection and post-production. Short-stay photography is a distinct discipline from real-estate photography, and getting it right is one of the highest-leverage decisions for listing conversion and nightly rate. Every Artelier listing launches with a photography set built for the platform algorithm as much as for the human eye.

What's included:

  • Photographer coordination and creative briefing
  • Shoot management and staging on the day
  • Image selection and post-production oversight
  • Photography set optimised for platform algorithms and human decision-making

Listing optimisation

Search-focused listing copy and platform positioning across every channel your property appears on. Titles, descriptions, headline images, house rules, cancellation policies and booking rules calibrated to your property’s strongest guest market. Listings are kept current with seasonal refreshes, algorithm updates, competitive positioning adjustments, and platform-specific optimisation. What works on Airbnb is not the same as what works on Booking.com, and each platform gets its own treatment.

What's included:

  • Listing copy calibrated to your target guest market
  • Platform-specific optimisation across Airbnb, Stayz, Booking.com and direct-channel
  • Seasonal refreshes and algorithm-response updates
  • Ongoing competitive positioning against comparable Perth listings

Dynamic pricing

Rate strategy that reads the market in real time. Pricing is calibrated to your specific suburb, seasonal patterns, the Perth event calendar (AFL fixtures, Perth Festival, Fringe, school holidays, Rottnest peaks), day-of-week demand, and competitor rate movements. Static pricing typically leaves 10 to 20 percent of annualised revenue on the table for most Perth properties. Dynamic pricing tooling is calibrated to your property specifically and reviewed continuously against real booking data.

What's included:

  • Property-specific dynamic pricing tool calibration
  • Suburb, seasonal and Perth event calendar overlays
  • Day-of-week and length-of-stay optimisation
  • Continuous review against real booking data and competitor movements

Guest management

Every booking runs through our full guest lifecycle: screening at inquiry, verification before confirmation, pre-arrival communication, in-stay support, post-stay review nudge, and review response. Our guest screening protocol filters for the right guest profile on every booking, at every property, without exception. Guest communication runs 24/7 for urgent issues, with a first-response commitment inside one hour and business-day response for non-urgent matters within four hours.

What's included:

  • Guest screening protocol applied to every booking
  • Pre-arrival, in-stay and post-stay communication touchpoints
  • 24/7 escalation for urgent guest issues at your property
  • First-response commitment: one hour urgent, four hours business-day non-urgent

Cleaning

Hotel-standard turnovers coordinated through our screened cleaner network. Every turnover includes a standardised checklist, linen refresh, amenity restocking, and post-clean condition verification. Cleaning cost is passed through to guests as a platform cleaning fee, so it does not come out of your revenue. We inspect turnover quality on a scheduled basis and adjust the cleaner network where standard is not maintained. Backup capacity ensures a turnover is never missed.

What's included:

  • Screened cleaner network with backup capacity
  • Standardised turnover checklist and post-clean condition verification
  • Linen refresh and amenity restocking on every turnover
  • Scheduled quality inspections and cleaner performance management

Maintenance

Proactive property care rather than reactive repairs. Routine maintenance schedule for HVAC, appliances, safety systems and general wear points. When repairs are needed, our trades network responds fast: standard issues resolved within one business day, urgent issues (safety, essential services, security) inside one hour. Every maintenance event is documented and included in your monthly owner statement so the property’s condition and cost trajectory is always visible.

What's included:

  • Routine scheduled maintenance for HVAC, appliances and safety systems
  • Trades network for standard and urgent repairs
  • Response commitments: standard within one business day, urgent within one hour
  • Full documentation of every maintenance event on your monthly statement

Compliance

Full WA short-stay regulatory compliance handled on your behalf. WA STRA registration on the state Short-Term Rental Accommodation Register, council-level development approval where required for your property type and night count, short-stay-appropriate insurance guidance and coordination, and safety compliance including smoke alarms, pool fencing and gas systems where applicable. Every property runs to full regulatory standard from launch and stays current as WA regulations evolve.

What's included:

  • WA STRA state registration handled on your behalf
  • Council-level development approval where required
  • Short-stay-appropriate insurance guidance and coordination
  • Safety compliance and ongoing regulatory monitoring